Director of Operations

Join Premier Systems – Bozeman’s Trusted Heating & Air Company

Premier Systems is an established HVAC company serving Bozeman and the surrounding communities. Over the past decade, we’ve built a strong reputation for hassle-free solutions, quality workmanship, and a culture built on accountability and growth.

We are seeking a Director of Operations to lead daily execution, drive performance, and ensure operational excellence across the business.

The Opportunity

This is a key leadership role responsible for owning day-to-day execution and company performance.

You will work directly with ownership to translate vision into action, lead team performance, and ensure the business runs efficiently and profitably.

This role oversees core operational functions, including:

• Service (Residential & Light Commercial)

• AOR (Add-On/Replacement)

• Indoor Air Quality (IAQ)

• Select New Construction Projects

• Sales performance and execution across all departments

What You’ll Be Doing

Own the Results

• Take full ownership of daily, weekly, and monthly revenue targets

• Ensure the board is full, teams are productive, and opportunities are being converted

• Drive consistent performance across operations and sales

Drive Execution

• Maintain scheduling efficiency and team productivity

• Ensure follow-up on unsold estimates and open opportunities

• Monitor key metrics and take action quickly when performance is off track

Lead with Accountability

• Hold team members and leaders accountable to expectations, scorecards, and results

• Reinforce strong sales and service behaviors across the team

• Address performance issues quickly and directly

Own Operational & Sales Flow

• Ensure jobs move efficiently from sale to completion

• Identify and remove bottlenecks in both operations and sales processes

• Improve coordination across departments

Support Profitability

• Drive efficiency and cost awareness across operations

• Partner with ownership to maintain strong margins and cash flow

• Align execution with company financial goals

Execute the Vision

• Translate ownership’s direction into daily priorities and actions

• Keep the organization focused, aligned, and moving forward

Requirements

• 5–10+ years leadership experience in the trades (HVAC, plumbing, electrical, or construction)

• Proven ability to own performance and deliver measurable results tied to revenue and profitability

• Experience overseeing scheduling, team productivity, and revenue generation in a service-based business

• Strong financial awareness, with experience impacting revenue, margins, and operational efficiency

• Decisive, respected, and fair leader with a track record of execution

• Highly organized, action-oriented, and comfortable making decisions quickly

• Strong communication and computer skills

• Valid Driver’s License with acceptable driving record

• Ability to pass a criminal background check

Preferred Qualifications

• HVAC experience strongly preferred

• Experience leading or influencing sales teams and revenue performance

• Working knowledge of service operations, job flow, and field team coordination

• Familiarity with ServiceTitan or similar field service software is a plus

• Bachelor’s degree in Business, Management, or Construction Management (preferred, not required)

Compensation & Benefits

• Base Salary: ~$110,000 (DOE)

• Performance Bonus: Tied directly to revenue, gross margin, and overall company profitability

• Total Compensation Potential: $130,000 – $160,000+

• Company Vehicle & Fuel Card

• Full Benefits: Medical, dental, vision, voluntary insurance, 401(k), PTO

Why Premier Systems

At Premier, we believe in empowering people and raising the bar. Our values — CARE, EASY, RIGHT, GROW — guide how we work, lead, and serve our customers.

This is an opportunity to step into a leadership role where your impact will be immediate, visible, and measurable.

Hiring Process

Apply today, complete a short phone screening, and interview with our leadership team to discuss your experience and goals.

Premier Systems is a Drug-Free / Alcohol-Free / Tobacco-Free Workplace.

Premier Systems is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status.

Requirements

• 5–10+ years leadership experience in the trades (HVAC, plumbing, electrical, or construction)

• Proven ability to own performance and deliver measurable results tied to revenue and profitability

• Experience overseeing scheduling, team productivity, and revenue generation in a service-based business

• Strong financial awareness, with experience impacting revenue, margins, and operational efficiency

• Decisive, respected, and fair leader with a track record of execution

• Highly organized, action-oriented, and comfortable making decisions quickly

• Strong communication and computer skills

• Valid Driver’s License with acceptable driving record

• Ability to pass a criminal background check

Preferred Qualifications

• HVAC experience strongly preferred

• Experience leading or influencing sales teams and revenue performance

• Working knowledge of service operations, job flow, and field team coordination

• Familiarity with ServiceTitan or similar field service software is a plus

• Bachelor’s degree in Business, Management, or Construction Management (preferred, not required)

Premier Systems is a Drug-Free / Alcohol-Free / Tobacco-Free Workplace.

"Premier Systems is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status."